This policy is applicable to products sold by Get Noticed Fashion Store and outlines the process for returning or exchanging products. The policy mentions that the photographs of products displayed on the website are for illustrative purposes only, and variations between the photograph and the actual product may occur due to technical restrictions on color reproduction or photo quality on the customer’s computer or mobile device. The policy also notes that all products are handcrafted by highly skilled artisans using various techniques that cannot be exactly replicated, which may result in slight differences in the size and dimensions of the final product.

1. Return and Exchange Policy

Regarding returns and exchanges, the policy states that returns and exchanges will only be accepted if the order is damaged in transit or the customer has received the incorrect product.

If there are any defects or damages, the customer is required to contact Get Noticed Fashion Store within 8 hours of receiving the product along with photographs of the product highlighting the issue. In case of any damage, Get Noticed Fashion Store will try to send an alternative piece (if available in stock) but in case of an exception, the customer may have to wait for a certain time for repairs. The policy also mentions that excessive or unreasonable return requests can be refused.

If the customer wishes to change the order after placing it, they need to contact Get Noticed Fashion Store within 3 hours. The policy states that all products go through quality control before shipping, and any returns or exchanges should be in the same condition in which they were received, unworn and with the original packaging.

2. Refund Policy

Refunds will be issued in the form of Store Credit, which can be used for future purchases on your website both in-store and online. Refunds will be provided in the following cases:

  • Genuine quality issues
  • Package lost in transit
  • Wrong item shipped
  • Within 3 failed delivery attempts by courier agent

No refunds will be given in the following cases:

  • Incorrect or outdated delivery address
  • Rejected package by recipient
  • Sizing issues
  • Products returned in a used or damaged condition
  • Minor color and design variations
  • Non-faulty or non-damaged jewelry
  • Refusal to return the item during re-collection after approval
  • Intimation not received within 8 hours of receipt of goods
  • Return not made within 2 working days of approval
  • Cancellation of Made to Order request after 24 hours, refunded amount will be 80% of total invoice amount
  • Customized orders are non-refundable
  • Sale items will not be refunded for a change of mind

We hope this summary helps clarify our refund policy for our customers.

If you encounter any issues with your order, please contact us within 8 hours of receipt of the order by calling us at +923194806660 or emailing us at getnoticedccs@gmail.com 

If you need to return a product due to damage or defects, you may do so within 2 working days from the time of receipt of the goods at your end. No exchange is allowed in other cases. We will issue a refund for the cost of the item in the form of store credit, which can be used for future purchases at getnoticed.pk.

Please note that we are not liable for any returns that we were not notified about within 8 hours of the product receipt.

Thank you for your understanding.

Best regards,

Get Noticed Fashion Store